Schedule Service or Request Propane or Oil Delivery
We’re on our way
Existing PepUp customers, feel free to log into your customer portal to complete a fuel, propane, or oil delivery or service request. We’ll get back with you quickly and get your driver loaded and on the way within 3 business days.
New Customer Account Set-Up
If you’d like to speak with one of our customer service representatives about setting up your propane, fuel, or heating oil delivery for home, business, or agricultural use, we’re ready to help. Fill out the form below and you’ll hear back from us in one business day.
Have an immediate need for propane, fuel, or heating oil delivery? Call our main office toll-free at (800) 638-7802. If you have an emergency, please do not use this form, but instead, call us immediately.
Areas We Serve
PepUp delivers propane and top-quality products and services to our customers across the greater Delmarva area, and beyond. As a locally owned and operated family business, you can be sure you’re getting the neighborly treatment: prompt scheduling, impeccable skill and service, and a positive attitude. We are also proud to bring PepUp services to our expanded service area in Maryland, Delaware, and Virginia.
Our District Office Locations
Visit our District offices to see our oil and propane products on display or speak with a team member about your fuel product or service needs.
Federalsburg, MD District Office
3941 Federalsburg Hwy
Federalsburg, MD 21632
Mail to: PO Box 465, Federalsburg, MD 21632
Office Hours
Monday-Friday 8:00 am – 4:30 pm
Phone: 410-754-2000
Toll-Free: 800-638-7802
Fax: 410-754-9158
Cambridge, MD District Office
2918 Old Route 50
Cambridge, MD 21613
Office Hours
Monday-Friday 8:00 am – 4:30 pm
Phone: 410-228-8500
Toll-Free: 800-638-7802
Fax: 410-228-0797
Grasonville, MD District Office
216 VFW Ave
Grasonville, MD 21638
Office Hours
Monday-Friday 8:00 am – 4:30 pm
Phone: 410-827-3284
Toll-Free: 800-638-7802
Fax: 410-827-8505
Galena, MD District Office
13255 Augustine Herman Hwy
Galena, MD 21635
Mail to: P.O. Box 224, Galena, MD 21635
Office Hours
Monday-Friday 8:00 am – 4:30 pm
Phone: 410-648-5856
Toll-Free: 800-638-7802
Fax: 410-648-6856
Georgetown, DE District Office
24987 DuPont Hwy
Georgetown, DE 19947
Office Hours
Monday-Friday 8:00 am – 4:30 pm
Phone: 302-856-6300
Toll-Free: 800-638-7802
Fax: 302-856-9538
Pocomoke, MD District Office
1211 Ocean Hwy
Pocomoke City, MD 21851
Office Hours
Monday-Friday 8:00 am – 4:30 pm
Phone: 410-957-9535
Toll-Free: 800-638-7802
Fax: 410-957-9537
Tasley, VA District Office
24411 Lankford Hwy
Tasley, VA 23301
Office Hours
Monday-Friday 8:00 am – 4:30 pm
Phone: 757-787-3580
Toll-Free: 800-638-7802
Fax: 757-787-3796
Belle Haven, VA District Office
15478 Merry Cat Ln
Belle Haven, VA 23306
Office Hours
Monday-Friday 8:00 am – 4:30 pm
Phone: 757-442-6091
Toll-Free: 800-638-7802
Fax: 757-442-7649
Glen Burnie, MD District Office
898 Airport Park Rd, Suite 103
Glen Burnie, MD 21061
Office Hours
Monday-Friday 8:00 am – 4:30 pm
Phone: 410-923-9199
Toll-Free: 800-638-7802
Fax: 443-458-5164
Frequently Asked Questions
PepUp propane and fuel oil delivery customers have helped us come up with these questions and answers over the years. We’ll be adding more as needed to make sure you have all the information you need to make informed decisions about your home energy supplier. Call or send us a message if you have a question that isn’t on this list!
Home propane tanks have an attached gauge that shows the fill level as a percentage. The gauge is typically located on the top of the tank and has a dial or numbers that indicate the percentage of propane remaining in the tank. A full tank will read 80 percent on the gauge. When your gauge gets to 30 percent, it’s time to schedule a propane delivery.
Better yet, sign up for Automatic Delivery with PepUp, and you’ll never have to worry about running out of propane again. Check out our guarantee!
When it’s time to refill your propane tank, PepUp delivers. Our delivery drivers are propane professionals who will follow specific procedures to fill your tank quickly, efficiently, and make sure your propane supply is safe to use. All you need to do is make sure the tank is accessible and visible.
Your driver will:
- Turn off the valve on your propane tank.
- Connect the hose from the delivery truck to the valve on the propane tank.
- Open the valve on the tanker truck to allow propane to flow into the tank.
- Monitor the tank while it’s filling.
- Close the valve on the refilling station once the tank is full.
- Turn on the valve on the propane tank and check for any potential leaks.
- If there are no leaks, the tank is ready to be used again.
Better yet, sign up for Automatic Delivery with PepUp, and you’ll never have to worry about running out of propane again. Check out our guarantee!
A 500-gallon propane tank can last between two and eight months, depending on factors such as house size, appliances using propane in the home, the local climate, and the number of people living in the home.
Use this guide to determine how many gallons of propane your home will use in a year. Typical PepUp customers have their tanks filled 2-3 times annually. Use your total annual propane needs to determine approximate tank size, depending on how often you’d like to fill your tank. Give us a call at 800-638-7802 and we’ll help you choose the best tank size for your home!
Our delivery drivers leave room in your propane tank to allow for the propane to expand when it heats up. We fill your tank to 80 percent of its total capacity to leave room for expansion and keep you safe.
Many factors contribute to the amount of propane your home will use for heat each year, including average temperatures in your area, your home’s insulation, and your thermostat settings. Those factors not being considered, the 2,000-square-foot home uses about 900 gallons of propane for heating each year.