PepUp propane delivery driver Ben Fulton opens a truck supply line when filling a customer's tank during a propane service call on Delmarva.

How do you choose the best propane service on Delmarva? PepUp answers

When searching for new residential propane service on or near Delmarva, it’s a good idea to get to know each company’s pricing structure, contract details, and customer satisfaction ratings before you sign up. One great place to start is with Google reviews, which provide a snapshot of what you can expect from each propane company you’re considering.

Here’s a complete guide to choosing the best propane service in your area. Use this list of recommendations as a checklist when researching local propane delivery companies in the Mid-Atlantic region.

Choosing the Best Home Propane Delivery Service in Maryland, Delaware, and Nearby Areas

1. Assess Your Home’s Unique Propane Service Needs

Before beginning your search, understand your propane needs. Determining your usage will help you to choose a supplier that can best meet your demands. If you need help calculating your home’s annual or monthly propane usage, contact a PepUp energy specialist to talk through how many appliances in your home use propane, how many people live in your home, and other factors that could influence usage.

If you would rather talk through your propane needs in person, PepUp has regional offices throughout our service area. Stop by during regular business hours to learn more about trusting your home propane delivery service to PepUp.

2. Research Local Propane Service Providers

Compile a list of local propane providers. The Mid-Atlantic area has a range of suppliers from large national chains to local family-operated businesses like PepUp. Here’s a map of areas we serve, for quick reference as you consider local propane delivery options.

3. Compare Propane Prices and Plans

One of the biggest considerations is usually cost. Propane cost per gallon can fluctuate based on a number of factors, including market trends, seasonality, and company pricing structures. PepUp helps reduce the impact of price fluctuations through our Promise Plan, a level payment plan with automatic delivery and the PepUp “No Run Out” Guarantee.
Ask other providers you’re considering if they offer anything similar. Most national providers won’t, but as a locally owned company, PepUp is here to serve our neighbors with the best payment plan options to help you budget for home propane use.

4. Check for Special Offers

New customer specials and seasonal promotions can lead to substantial savings. Be on the lookout for PepUp’s new customer offers, which regularly include savings on first propane tank fills, and free tank installations and safety checks. Those savings can add up quickly, and can be particularly enticing if you’re a new Delmarva-area resident or switching providers.

PepUp also offers a referral program that benefits current and new customers. If you heard about us from a current customer, make sure you mention their name when you establish new PepUp propane service. Friends tell friends about PepUp, and we always like to say “thank you” in ways that provide even greater value for customers who spread the word.

5. Understand Billing and Fees Up Front

Uncover any hidden fees associated with propane delivery or service. This may include delivery charges, rental fees for the propane tank, or fees for maintenance and emergency service. These can add up, and it’s vital you account for them when calculating the overall cost. PepUp is transparent about all our fees so there aren’t any surprises. We’re also available 24/7, so make sure you understand how to request emergency propane refills, and ask any questions about fees when you call.

6. Look into Propane Delivery Options

Assess the reliability and flexibility of delivery services. PepUp offers tank level monitoring and automatic delivery, as well as will call service that allows you to request a refill as needed. Whatever propane companies you’re considering, ensure the company has a good track record of timely deliveries, especially during high-demand winter months.

7. Read Reviews and Testimonials

Customer reviews from Google and other review sites can provide insights into the reliability, customer service quality, and overall satisfaction levels with the company. Look for reviews on third-party websites, as well as testimonials on the companies’ own sites.

8. Evaluate Additional Propane Services

Beyond just propane delivery, for example, PepUp offers value-added services such as tank and supply line installation, equipment servicing, 24/7 emergency support, and even tankless water heater and fireplace inserts sales and installation.

We want to help guarantee the safety and efficiency of your home’s propane system, so we’re always available to talk when you have a question or need help with your propane tank, supply lines, or appliances. If we don’t fix or service it, we will recommend a trusted local company that can help.

9. See for Yourself How Helpful a Propane Service and Delivery Company Can Be

Interact with a prospective propane company before committing to gauge their response time, helpfulness, and expertise. Be wary of companies that are difficult to reach or seem uninterested in addressing your questions and concerns.

PepUp’s team of energy specialists are always here to help. Whether you email, call, or visit one of our district offices, you’ll experience our commitment to quick and friendly service.

10. Consider the Company’s Commitment to the Environment and Local Community

If environmental concerns and community spirit are important to you, look for companies with a proven track record of eco-friendly practices and local community involvement. This could mean supporting local businesses or choosing a provider that invests in sustainable propane solutions.

Connect with PepUp on Facebook to see how we’re getting involved in the communities where we live and work. Our specialists, drivers, and technicians are your neighbors! We’re happy to support local organizations and charitable efforts, and we usually bring our penguin mascot named Trip to community events. Look for Trip when you’re out and about!

Find the Best Propane Company: Local, Dependable, Trustworthy

Remember, choosing a propane delivery service is not just about price – it’s about reliability, service quality, and finding a partner that will ensure your comfort and satisfaction for years to come. Take your time, do your research, and choose a provider that meets your unique needs. When you figure out that’s PepUp – or if you need help deciding – reach out and let’s talk about the best solutions for your home.


Kathy Carst and PepUp mascot Trip the Penguin are here to answer all your questions when searching for propane service near me in Delaware and Maryland.

Meet PepUp Contributor and Sales Team Member Kathy Carst (and Trip!)

Kathy works in the PepUp Georgetown, DE, regional office location, and sometimes gets to join Trip for community events. If you have questions about choosing PepUp for your home propane service, reach out to Kathy or any of our knowledgeable team members. Find a regional office near you!

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