Special Offers

Yes, and we’ll help you with the switch. Here’s a quick overview of how it works:

1. A PepUp Energy Specialist will ask you about current tank levels and usage. We want you to be able to use all the propane in your current tank, so we’ll schedule your PepUp tank delivery and first fill before you run out.
2. When tank delivery day comes, we’ll disconnect your old propane tank and make room for your PepUp tank. You’ll need to let your old provider know when they can pick up their propane tank.
3. We’ll set up and connect your new tank, conducting a thorough pressure test for safety and answering all your questions about your new service.
   We won’t leave until your propane system is fueled and ready for use.

Here’s a propane delivery checklist you can use to prepare for tank delivery. You’re always welcome to call us with any questions!

Absolutely. The benefits of adding propane to your home are worth the initial investment and coordination. Talk with our Energy Specialists about how to get started, and read this guide to adding propane to your home to learn more about what’s involved.

Each PepUp special offer features a paragraph with terms and restrictions below the form on the page. Ask your Energy Specialist about additional costs that may not be included in the special offer.

When you speak with your Energy Specialist, ask about current per-gallon pricing. Propane cost per gallon fluctuates depending on several factors, but a level payment program through PepUp can help you manage pricing fluctuations by averaging monthly payments throughout the year. Ask about our payment plan options!

Each special offer’s contract requirements and levels of service are outlined in the terms of the offer, below the form on the page. Be sure to ask questions about those terms when you speak with your Energy Specialist.

If you’re switching from another provider, we recommend that you call your current provider to ask about contract cancellation fees and tank removal procedures so you understand your options, responsibilities, and a timeline to prepare for your PepUp tank delivery.

If you are leasing your tanks from PepUp, there is a minimum amount of fuel we ask you to use annually to avoid a tank usage charge. However, this will not be a concern for most customers, since the minimum is only one tankful per year.

Each special offer is structured to include savings and free services on a time-limited basis, as noted by the end date in the terms of the offer below the form on this page. Ask about the PepUp Referral Program if you’re switching based on the recommendation of a current customer, and ask your Energy Specialist about the Promise Plan, Automatic Delivery, and our “No Run Out” Guarantee.

Your propane delivery cadence depends on which options you choose when you sign up.

• You can opt for Will Call Delivery, which requires manually checking your tank and ordering propane delivery when your gauge is nearing 30 percent.
• Scheduled deliveries are based on estimated usage and can be set according to what you and your Energy Specialist determine is the best for you: monthly, quarterly, or annually.
• Automatic Delivery customers have the option of adding wireless tank monitors that alert PepUp when the tank needs to be refilled, automatically adding your home to our delivery route before your tank gets too low for your appliances to work efficiently. As a bonus, Automatic Delivery and Promise Plan customers are the first ones whose tanks are filled in the event of a fuel shortage.

Emergency propane delivery is available whenever your tank unexpectedly runs out. Here’s a guide to help walk you through what to look for, and how to request an emergency tank fill.